A repeat order suggests a job well done; an eighth repeat order, such as the one Emrich Industries has received from the Australasia’s largest family-owned ice-cream cone manufacturers, Altimate Foods, speaks volumes for the quality and reliability of the company’s equipment – and for its standards of service.
Altimate Foods has just installed another PFM Hurricane Servo Flow Wrapper at its Thomastown base, to set alongside seven other units of PFM flow wrappers – the first installed 10 years ago in 2001.
The cone maker, whose products – 15 different cones of varying shapes and size, as well as a range of flat and rolled wafers – are available in major and leading supermarket and restaurant chains, cafes, gelato and juice bars throughout Australia and New Zealand, prides itself on installing state-of-the-art technology to handle production for the business whose roots stretch back to their Father’s ice-cream van business almost 45 years ago.
The demand for the best on the market is just one reason why Altimate Foods keep returning to PFM, the acknowledged experts in the packaging, wrapping, bagging and weighing fields. The latest PFM Hurricane Servochosen by Altimate is extremely flexible.
And according to Altimate Foods Director Pat Rizzo, the Hurricane provides great reliability. ‘‘There are always different suppliers chasing our business but we keep going with PFM,’’ he said. ‘‘There are a number of similar units on the market but we decided to go with a company we know we can trust. We knew from our existing equipment that we would get the best – and Emrich’s after-sales service has always been very good.’’
The new machine is being used on a new cone line and with Altimate’s amazing business growth anotherHurricane may not be too far away.
Emrich Technical Manager, Chris Johnson says: ‘‘Altimate Foods’ business has been so dynamic over the years and generally when they need a new Hurricane, they need it quickly. Fortunately, with the number of HurricanesEmrich keeps in stock, we have been able to meet Altimate’s expansion plans.”
“It is always a pleasure to see our customers grow and succeed. Hopefully our efforts and the quality of our PFM packaging machinery help all of our customers reach optimum success.’’